Business Management – CRM – Service Organisation Management

The business professional's resource for white papers, product information and evaluation

For more information on how to get your content listed on the IThound network,
>>click here

Results 1 - 4 of 4

Search results

Viewing: All results

Your results for: Service Organisation Management

RSS Feeds

> Save this search

Performance Management For The Midsize Organization: Strategies for Uncertain Economic Times Featuring Research from Gartner
by Cognos, an IBM company

Type: White Paper Published: February 2008	Go to White Paper View abstract
As a financial executive, you know that your management and investors are pushing you for more data and better answers. Business leaders have a critical need for information when they need it and powerful financial performance management (FPM) suites have become “must have” management tools.

Type: White Paper Published: July 2007	Go to White Paper View abstract
This guide provides you with the right advice that will help you ensure that the service management implementation process is as smooth and successful as possible.

Type: White Paper Published: August 2007	Go to White Paper View abstract
ITIL's chief architect, Sharon Taylor has authored this whitepaper to help the ITSM community understand the changes to ITIL and how the new version provides major benefits to existing ITIL practitioners and those considering adopting ITIL.

Type: Webinar Published: November 2007	Go to Webinar View abstract
This web seminar examines the differences in service approaches between ITIL V2 and V3, allowing you to decide if upgrading to V3 is the right choice for your organisation.